{"id":6612,"date":"2026-03-01T17:43:21","date_gmt":"2026-03-01T16:43:21","guid":{"rendered":"https:\/\/val.samdesignstudio.com\/customer-communication-management\/"},"modified":"2026-04-02T18:35:42","modified_gmt":"2026-04-02T16:35:42","slug":"customer-communication-management","status":"publish","type":"page","link":"https:\/\/valpatek.com\/it\/customer-communication-management\/","title":{"rendered":"Customer Communication Management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row no_padding=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1772368421268{margin-bottom: 1.65rem !important;padding-top: 10px !important;background: rgba(28,114,220,0.15) url(https:\/\/valpatek.com\/wp-content\/uploads\/2026\/02\/section-bg.png?id=5708) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;*background-color: rgb(28,114,220) !important;border-radius: 15px !important;}&#8221; el_class=&#8221;vp-product-img-wrap&#8221;][vc_column][vc_row_inner no_padding=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1772368473917{padding-top: 1rem !important;padding-right: 40px !important;padding-left: 40px !important;}&#8221; css_params=&#8221;{&#8220;css_padding_right_lg&#8220;:&#8220;20px&#8220;,&#8220;css_padding_left_lg&#8220;:&#8220;20px&#8220;}&#8221; custom_css_response=&#8221;@media(max-width:991px){.vc_custom_1772368473917{padding-right:20px!important;padding-left:20px!important;}}&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-5 vc_col-sm-offset-1&#8243; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1771865517620{padding-right: 2.1% !important;padding-left: 2.1% !important;}&#8221;]<div class=\"page-top page-header-1   wpb_custom_20119615e0d021fe5d5387ddcea8d4f1\"><style>.page-top { background: none; border-bottom: none; } .page-top .page-title:not(.b-none):after { display: none; }.page-top .page-title {color: #3a3a3a;}<\/style><div class=\"container\">\r\n\t<div class=\"row\">\r\n\t\t<div class=\"col-lg-12\">\r\n\t\t\t\t\t\t\t<nav aria-label=\"breadcrumb\" class=\"breadcrumbs-wrap\">\r\n\t\t\t\t\t<ul class=\"breadcrumb\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li class=\"home\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/valpatek.com\/it\/\" title=\"Go to Home Page\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\" \/><i class=\"delimiter delimiter-2\"><\/i><\/li><\/ul>\t\t\t\t<\/nav>\r\n\t\t\t\t\t\t<div class=\"page-title-wrap\">\r\n\t\t\t\t\t\t\t\t<h1 class=\"page-title\"><\/h1>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<\/div><div class=\"porto-animation\"  data-appear-animation=\"fadeInUp\" data-appear-animation-delay=\"600\">[vc_btn title=&#8221;Scopri&#8221; shape=&#8221;round&#8221; align=&#8221;left&#8221; i_align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fas fa-arrow-down&#8221; skin=&#8221;light&#8221; btn_fs=&#8221;1.05rem&#8221; btn_fw=&#8221;500&#8243; el_cls=&#8221;hero-btn font-primary&#8221; animation_delay=&#8221;&#8221; add_icon=&#8221;true&#8221; css=&#8221;.vc_custom_1772375716355{margin-bottom: 3px !important;}&#8221; btn_px=&#8221;0.62rem&#8221; btn_py=&#8221;0.72rem&#8221; css_params=&#8221;&#8221; btn_icon_spacing=&#8221;{&#8220;xl&#8220;:&#8220;0&#8220;,&#8220;unit&#8220;:&#8220;&#8220;,&#8220;xs&#8220;:&#8220;&#8220;,&#8220;sm&#8220;:&#8220;&#8220;,&#8220;md&#8220;:&#8220;&#8220;,&#8220;lg&#8220;:&#8220;&#8220;}&#8221; btn_icon_size=&#8221;{&#8220;xl&#8220;:&#8220;14&#8220;,&#8220;unit&#8220;:&#8220;&#8220;,&#8220;xs&#8220;:&#8220;&#8220;,&#8220;sm&#8220;:&#8220;&#8220;,&#8220;md&#8220;:&#8220;&#8220;,&#8220;lg&#8220;:&#8220;&#8220;}&#8221; el_class=&#8221;text-lg-start&#8221; link=&#8221;url:%23producto|&#8221;]<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-7 vc_col-sm-offset-2&#8243; css_params=&#8221;&#8221;][vc_single_image image=&#8221;6613&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1772382706086{margin-bottom: 0px !important;}&#8221; css_params=&#8221;&#8221; el_class=&#8221;vp-product-img&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1772383188694{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; el_id=&#8221;prodotto&#8221;][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1774375176781{padding-top: 1.4rem !important;padding-right: 5% !important;padding-bottom: 1.2rem !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; offset=&#8221;vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-1&#8243; el_class=&#8221;order-md-2&#8243;][vc_single_image image=&#8221;6614&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; css_params=&#8221;&#8221; el_class=&#8221;img-round&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1774375183280{padding-top: 1.4rem !important;padding-right: 5% !important;padding-bottom: 1.2rem !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_padding_right_lg&#8220;:&#8220;12px&#8220;}&#8221; offset=&#8221;vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-1&#8243; custom_css_response=&#8221;@media(max-width:991px){.vc_custom_1774375183280{padding-right:12px!important;}}&#8221; el_class=&#8221;order-md-1&#8243;]<div class=\"porto-u-heading  wpb_custom_9ef2e86325c95896aa9549a67f18c2bf porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1772383680485\" data-appear-animation=\"fadeInUp\" data-appear-animation-delay=\"200\"><div class=\"porto-u-main-heading\"><h2  >Soluzioni e sistemi di Customer Communications Management (CCM)<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]La stragrande maggioranza delle persone che lavora a stretto contatto con il servizio clienti conosce il concetto di Customer Communications Management (CCM). Secondo Gartner, una delle societ\u00e0 di consulenza pi\u00f9 riconosciute, <strong>definisce il CCM come una strategia aziendale che migliora la creazione, l\u2019archiviazione, il recupero e la consegna delle comunicazioni in uscita<\/strong>.<\/p>\n<p><strong>La crescente importanza delle <a href=\"https:\/\/www.docpath.com\/category\/customer-communications-management-es\/?lang=es\">soluzioni di Customer Communications Management<\/a> \u00e8 dovuta, in gran parte, all\u2019aumento del numero di canali di comunicazione<\/strong> che le aziende utilizzano per comunicare con i propri clienti. Questo processo richiede una gestione attiva per garantire che i clienti ricevano un\u2019esperienza coerente.[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1772383188694{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1774375399624{padding-top: 1.4rem !important;padding-right: 5% !important;padding-bottom: 1.2rem !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; offset=&#8221;vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;5970&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; css_params=&#8221;&#8221; el_class=&#8221;img-round&#8221; label=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1774375403551{padding-top: 1.4rem !important;padding-right: 5% !important;padding-bottom: 1.2rem !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;{&#8220;css_padding_right_lg&#8220;:&#8220;12px&#8220;}&#8221; offset=&#8221;vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-1&#8243; custom_css_response=&#8221;@media(max-width:991px){.vc_custom_1774375403551{padding-right:12px!important;}}&#8221;]<div class=\"porto-u-heading  wpb_custom_9ef2e86325c95896aa9549a67f18c2bf porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0  vc_custom_1774375210328\" data-appear-animation=\"fadeInUp\" data-appear-animation-delay=\"200\"><div class=\"porto-u-main-heading\"><h2  >Sistemi e soluzioni di gestione documentale<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>[vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]Quando le aziende iniziano a dare valore a <strong>quanto sia importante archiviare e classificare in modo efficiente tutti i propri documenti<\/strong>, sia per l\u2019operativit\u00e0 quotidiana sia per una possibile disponibilit\u00e0 a lungo termine, emerge la necessit\u00e0 di implementare un Sistema di Gestione Documentale Aziendale, noto anche come Enterprise Content Management.<\/p>\n<p><strong>Lo scopo di integrare queste Soluzioni di Gestione Documentale nell\u2019operativit\u00e0<\/strong> quotidiana di qualsiasi azienda \u00e8 offrire un modello di gestione basato su uno strumento informatico che garantisca disponibilit\u00e0 e rapidit\u00e0 di accesso alle informazioni, con l\u2019obiettivo principale di migliorare la produttivit\u00e0 riducendo al contempo in modo significativo le esigenze di spazio fisico.<\/p>\n<p><strong>Gli aspetti pi\u00f9 rilevanti dell\u2019implementazione di un Sistema di Gestione Documentale Aziendale<\/strong> in un\u2019azienda sono legati alla facilit\u00e0 di ottenere tutte le informazioni necessarie in modo ottimale e sicuro nel momento in cui servono davvero. Conservare le informazioni nel corso degli anni ed eliminare le complicazioni che possono emergere a causa delle diverse versioni dei supporti digitali con il passare del tempo \u00e8 possibile grazie all\u2019uso di queste piattaforme tecnologiche.[\/vc_column_text][\/vc_column][\/vc_row][vc_row wrap_container=&#8221;yes&#8221; css=&#8221;.vc_custom_1772377723323{margin-bottom: 45px !important;padding-top: 65px !important;padding-right: 15px !important;padding-bottom: 65px !important;padding-left: 15px !important;background: #e8f0f6 url(https:\/\/valpatek.com\/wp-content\/uploads\/2025\/01\/endcap-gradient.png?id=5620) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 15px !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column]<div class=\"porto-u-heading ml-auto mr-auto w-max-770 m-b-xxl pb-2  wpb_custom_358c846c0fb24caee6746316dc2c4686 porto-u-9f78e0ae4952bec6f863870316839c91  vc_custom_1772377146396\" data-appear-animation=\"fadeInUp\" data-appear-animation-delay=\"400\"><div class=\"porto-u-main-heading\"><h2   style=\"margin-bottom: 24px;\">Benefici<\/h2><\/div><style>.porto-u-9f78e0ae4952bec6f863870316839c91.porto-u-heading{text-align:center} @media(max-width:991px){ .porto-u-9f78e0ae4952bec6f863870316839c91.porto-u-heading{text-align:left}}<\/style><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;]<div class=\"porto-sicon-box  vc_custom_1772383220647 custom-icon-box overflow-hidden box-shadow-hover translate-top-10 position-relative  wpb_custom_2dade0cf43b6fe118df12b908bf8b1bc style_1 left-icon\"><div class=\"porto-sicon-left\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#1c72dc;font-size:25px;margin-bottom:26px;\"><i class=\"fas fa-check\"><\/i><\/div><\/div><div class=\"porto-sicon-body\"><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"margin-bottom:9px;\">Comunicazione migliorata con il cliente.<\/h3><\/div> <!-- header --><\/div><\/div><!-- porto-sicon-box --><div class=\"porto-sicon-box  vc_custom_1772383227400 custom-icon-box overflow-hidden box-shadow-hover translate-top-10 position-relative  wpb_custom_2dade0cf43b6fe118df12b908bf8b1bc style_1 left-icon\"><div class=\"porto-sicon-left\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#1c72dc;font-size:25px;margin-bottom:26px;\"><i class=\"fas fa-check\"><\/i><\/div><\/div><div class=\"porto-sicon-body\"><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"margin-bottom:9px;\">Conformit\u00e0 normativa o Compliance.<\/h3><\/div> <!-- header --><\/div><\/div><!-- porto-sicon-box --><div class=\"porto-sicon-box  vc_custom_1772383233504 custom-icon-box overflow-hidden box-shadow-hover translate-top-10 position-relative  wpb_custom_2dade0cf43b6fe118df12b908bf8b1bc style_1 left-icon\"><div class=\"porto-sicon-left\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#1c72dc;font-size:25px;margin-bottom:26px;\"><i class=\"fas fa-check\"><\/i><\/div><\/div><div class=\"porto-sicon-body\"><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"margin-bottom:9px;\">Capacit\u00e0 omnicanale.<\/h3><\/div> <!-- header --><\/div><\/div><!-- porto-sicon-box -->[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"porto-sicon-box  vc_custom_1772383240094 custom-icon-box overflow-hidden box-shadow-hover translate-top-10 position-relative  wpb_custom_2dade0cf43b6fe118df12b908bf8b1bc style_1 left-icon\"><div class=\"porto-sicon-left\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#1c72dc;font-size:25px;margin-bottom:26px;\"><i class=\"fas fa-check\"><\/i><\/div><\/div><div class=\"porto-sicon-body\"><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"margin-bottom:9px;\">Maggiore efficienza operativa.<\/h3><\/div> <!-- header --><\/div><\/div><!-- porto-sicon-box --><div class=\"porto-sicon-box  vc_custom_1772383246955 custom-icon-box overflow-hidden box-shadow-hover translate-top-10 position-relative  wpb_custom_2dade0cf43b6fe118df12b908bf8b1bc style_1 left-icon\"><div class=\"porto-sicon-left\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#1c72dc;font-size:25px;margin-bottom:26px;\"><i class=\"fas fa-check\"><\/i><\/div><\/div><div class=\"porto-sicon-body\"><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"margin-bottom:9px;\">Miglioramento dell\u2019esperienza del consumatore.<\/h3><\/div> <!-- header --><\/div><\/div><!-- porto-sicon-box --><div class=\"porto-sicon-box  vc_custom_1772383253472 custom-icon-box overflow-hidden box-shadow-hover translate-top-10 position-relative  wpb_custom_2dade0cf43b6fe118df12b908bf8b1bc style_1 left-icon\"><div class=\"porto-sicon-left\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#1c72dc;font-size:25px;margin-bottom:26px;\"><i class=\"fas fa-check\"><\/i><\/div><\/div><div class=\"porto-sicon-body\"><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"margin-bottom:9px;\">Personalizzazione delle comunicazioni con i clienti.<\/h3><\/div> <!-- header --><\/div><\/div><!-- porto-sicon-box -->[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row no_padding=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1772368421268{margin-bottom: 1.65rem !important;padding-top: 10px !important;background: rgba(28,114,220,0.15) url(https:\/\/valpatek.com\/wp-content\/uploads\/2026\/02\/section-bg.png?id=5708) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;*background-color: rgb(28,114,220) !important;border-radius: 15px !important;}&#8221; el_class=&#8221;vp-product-img-wrap&#8221;][vc_column][vc_row_inner no_padding=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1772368473917{padding-top: 1rem !important;padding-right: 40px !important;padding-left: 40px !important;}&#8221; css_params=&#8221;{&#8220;css_padding_right_lg&#8220;:&#8220;20px&#8220;,&#8220;css_padding_left_lg&#8220;:&#8220;20px&#8220;}&#8221; custom_css_response=&#8221;@media(max-width:991px){.vc_custom_1772368473917{padding-right:20px!important;padding-left:20px!important;}}&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-5 vc_col-sm-offset-1&#8243; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1771865517620{padding-right: 2.1% !important;padding-left: 2.1% !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-7 vc_col-sm-offset-2&#8243; css_params=&#8221;&#8221;][vc_single_image image=&#8221;6613&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1772382706086{margin-bottom: 0px !important;}&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6612","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Communication Management - Valpatek<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/valpatek.com\/it\/customer-communication-management\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Communication Management - Valpatek\" \/>\n<meta property=\"og:description\" content=\"[vc_row no_padding=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1772368421268{margin-bottom: 1.65rem !important;padding-top: 10px !important;background: rgba(28,114,220,0.15) url(https:\/\/valpatek.com\/wp-content\/uploads\/2026\/02\/section-bg.png?id=5708) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;*background-color: rgb(28,114,220) !important;border-radius: 15px !important;}&#8221; el_class=&#8221;vp-product-img-wrap&#8221;][vc_column][vc_row_inner no_padding=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1772368473917{padding-top: 1rem !important;padding-right: 40px !important;padding-left: 40px !important;}&#8221; css_params=&#8221;{&#8220;css_padding_right_lg&#8220;:&#8220;20px&#8220;,&#8220;css_padding_left_lg&#8220;:&#8220;20px&#8220;}&#8221; custom_css_response=&#8221;@media(max-width:991px){.vc_custom_1772368473917{padding-right:20px!important;padding-left:20px!important;}}&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-5 vc_col-sm-offset-1&#8243; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1771865517620{padding-right: 2.1% !important;padding-left: 2.1% !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-7 vc_col-sm-offset-2&#8243; css_params=&#8221;&#8221;][vc_single_image image=&#8221;6613&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1772382706086{margin-bottom: 0px !important;}&#8221; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/valpatek.com\/it\/customer-communication-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Valpatek\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T16:35:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/valpatek.com\\\/it\\\/customer-communication-management\\\/\",\"url\":\"https:\\\/\\\/valpatek.com\\\/it\\\/customer-communication-management\\\/\",\"name\":\"Customer Communication Management - Valpatek\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/valpatek.com\\\/#website\"},\"datePublished\":\"2026-03-01T16:43:21+00:00\",\"dateModified\":\"2026-04-02T16:35:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/valpatek.com\\\/it\\\/customer-communication-management\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/valpatek.com\\\/it\\\/customer-communication-management\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/valpatek.com\\\/it\\\/customer-communication-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/valpatek.com\\\/it\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Communication Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/valpatek.com\\\/#website\",\"url\":\"https:\\\/\\\/valpatek.com\\\/\",\"name\":\"Valpatek\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/valpatek.com\\\/#organization\"},\"alternateName\":\"Valpatek\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/valpatek.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/valpatek.com\\\/#organization\",\"name\":\"Valpatek\",\"alternateName\":\"Valpatek\",\"url\":\"https:\\\/\\\/valpatek.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/valpatek.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/valpatek.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/00-final.png\",\"contentUrl\":\"https:\\\/\\\/valpatek.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/00-final.png\",\"width\":1350,\"height\":272,\"caption\":\"Valpatek\"},\"image\":{\"@id\":\"https:\\\/\\\/valpatek.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCQauuE4VtIbWFT07ps7kLhg\",\"https:\\\/\\\/www.instagram.com\\\/valpatek_technology_group\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/valpatek-technology-group-s-l\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Communication Management - Valpatek","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/valpatek.com\/it\/customer-communication-management\/","og_locale":"it_IT","og_type":"article","og_title":"Customer Communication Management - Valpatek","og_description":"[vc_row no_padding=&#8221;yes&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1772368421268{margin-bottom: 1.65rem !important;padding-top: 10px !important;background: rgba(28,114,220,0.15) url(https:\/\/valpatek.com\/wp-content\/uploads\/2026\/02\/section-bg.png?id=5708) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;*background-color: rgb(28,114,220) !important;border-radius: 15px !important;}&#8221; el_class=&#8221;vp-product-img-wrap&#8221;][vc_column][vc_row_inner no_padding=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1772368473917{padding-top: 1rem !important;padding-right: 40px !important;padding-left: 40px !important;}&#8221; css_params=&#8221;{&#8220;css_padding_right_lg&#8220;:&#8220;20px&#8220;,&#8220;css_padding_left_lg&#8220;:&#8220;20px&#8220;}&#8221; custom_css_response=&#8221;@media(max-width:991px){.vc_custom_1772368473917{padding-right:20px!important;padding-left:20px!important;}}&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-5 vc_col-sm-offset-1&#8243; css_params=&#8221;&#8221; css=&#8221;.vc_custom_1771865517620{padding-right: 2.1% !important;padding-left: 2.1% !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-0 vc_col-md-7 vc_col-sm-offset-2&#8243; css_params=&#8221;&#8221;][vc_single_image image=&#8221;6613&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1772382706086{margin-bottom: 0px !important;}&#8221; [&hellip;]","og_url":"https:\/\/valpatek.com\/it\/customer-communication-management\/","og_site_name":"Valpatek","article_modified_time":"2026-04-02T16:35:42+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo di lettura stimato":"10 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/valpatek.com\/it\/customer-communication-management\/","url":"https:\/\/valpatek.com\/it\/customer-communication-management\/","name":"Customer Communication Management - Valpatek","isPartOf":{"@id":"https:\/\/valpatek.com\/#website"},"datePublished":"2026-03-01T16:43:21+00:00","dateModified":"2026-04-02T16:35:42+00:00","breadcrumb":{"@id":"https:\/\/valpatek.com\/it\/customer-communication-management\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/valpatek.com\/it\/customer-communication-management\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/valpatek.com\/it\/customer-communication-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/valpatek.com\/it\/"},{"@type":"ListItem","position":2,"name":"Customer Communication Management"}]},{"@type":"WebSite","@id":"https:\/\/valpatek.com\/#website","url":"https:\/\/valpatek.com\/","name":"Valpatek","description":"","publisher":{"@id":"https:\/\/valpatek.com\/#organization"},"alternateName":"Valpatek","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/valpatek.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/valpatek.com\/#organization","name":"Valpatek","alternateName":"Valpatek","url":"https:\/\/valpatek.com\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/valpatek.com\/#\/schema\/logo\/image\/","url":"https:\/\/valpatek.com\/wp-content\/uploads\/2026\/04\/00-final.png","contentUrl":"https:\/\/valpatek.com\/wp-content\/uploads\/2026\/04\/00-final.png","width":1350,"height":272,"caption":"Valpatek"},"image":{"@id":"https:\/\/valpatek.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.youtube.com\/channel\/UCQauuE4VtIbWFT07ps7kLhg","https:\/\/www.instagram.com\/valpatek_technology_group\/","https:\/\/www.linkedin.com\/company\/valpatek-technology-group-s-l\/"]}]}},"_links":{"self":[{"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/pages\/6612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/comments?post=6612"}],"version-history":[{"count":3,"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/pages\/6612\/revisions"}],"predecessor-version":[{"id":6617,"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/pages\/6612\/revisions\/6617"}],"wp:attachment":[{"href":"https:\/\/valpatek.com\/it\/wp-json\/wp\/v2\/media?parent=6612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}